IMPORTANT UPDATE - FEBRUARY 28
Emirates Post has suspended shipping operations due to the conflict in the region until further notice. Packages will be reshipped by India Post.
If the tracking number ends with 'AE' and the tracking updates indicate "Yet to be received," please contact support to obtain the updated tracking number.
This information is intended only for clients located in the USA.
Our findings have demonstrated that packages sent from the UAE to the USA have a significantly greater likelihood of successfully passing through customs compared to those shipped from India. This process is performed automatically.
Why does my tracking show UAE/Dubai?
Packages are first routed to the UAE before being sent to the USA, which may result in a initial tracking delay. This procedure typically takes between 3 to 10 business days.
This measure has been implemented in order to mitigate the risk of seizure, as our top priority is to ensure the safe and problem-free delivery of your package.
Update: Yet to be received by Emirates Post
This initial notification is generated while awaiting the arrival of your package from India. Upon arrival to the UAE, you can expect tracking updates to resume and work as intended.
Exception
Orders containing the listed products cannot be shipped by Emirates Post and must be shipped by India Post due to active regulations. We kindly suggest that the mentioned items be placed in a separate order.
Carisoprodol (Pain-O-Soma , Prosoma)
Eszopiclone (Hypnite)
Zopiclone (Zop)
Lemborexant (Dayvigo)